Tools at a Glance
Use these tools to get clarity and consensus about the problem space, stakeholders, and broader context. Use constraint to catalyze a deeper understanding of the problem.
Use these tools to explore the problem you've defined and get better insight into user need and priorities. Delve deep into the problem, documenting processes and getting feedback along the way.
Use these tools to draw a picture of the problem space, stakeholders, and broader context. Clarifying constraints can catalyze a problem definition.
Use these tools to explore the problem you've defined and gain user insights. Delve deep into the problem, documenting processes, and getting feedback along the way is important in solving the problem right.
Use these tools to test or evaluate different solutions and reiterate on them until you've reached the best possible one. Have the courage to converge. Emphasizing "doing" rather than just "talking" can be illuminating in this stage.
Use these tools to brainstorm and create solutions with your team that help address the problems you've identified. Surge to diverge. Quantity over quality as you explore, build on, and map out ideas. Reframe ideas by looking at them differently.