System MAP |
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What is it
This tool captures the key roles, relationships, and dynamics of a system to enhance understanding of the big picture and potential disruptions to the system.
Why use it
- Understand the problem space, players, possible disruptions, and opportunities.
- Address the needs and priorities of the larger system.
When to use it
When identifying opportunities for improvement in a system that may not be fully understood or defined.
Level
Intermediate
Outcome
Scope
Group Size
4+ people
Suggested Time
45+ minutes
System Map Worksheet
How to do it
STEP 1
Fill out the top boxes by answering the questions, individually or as a group. If done individually, be sure to come together to generate a map that captures the group’s inputs, which will likely be richer and more accurate.
STEP 2
Other questions and considerations to keep in mind while filling out the top boxes include:
- Who maintains/sustains the current system? How?
- Does policy play a role?
- How do the organizations relate to one another? If it helps, draw lines to show connections and relationships.
- What are the most critical relationships?
- Is there any competition?
STEP 3
Pay attention to who is at a disadvantage in the current system, as this may yield some opportunities to further explore.
STEP 4
Move to filling out the bottom row. Again, if working individually first, be sure to reconvene and share inputs for the group map.
STEP 5
Other questions and considerations to keep in mind while filling out the bottom boxes include:
Benefits
Helps identify opportunities for disruptions
Challenges
Teams sometimes struggle to identify the “system” when it is an abstract system rather than a physical system
Combine With
- Stakeholder Power Analysis (coming soon!)
- Stakeholder Identification Canvas
- Engagement Strategy Canvas (coming soon!)