What Is Innovation?

Last week we posted a video about the most frequently asked question. This week’s video addresses a question that doesn’t get asked often enough: What is innovation?
Building Your Cadre of Mentors

Building Your Cadre of Mentors

(Today’s post is by Gabby Raymond, one of our new Team Toolkit Trainees!) Finding a good mentor is like getting a personalized self-help book, one that is full of insightful questions and practical guidance tailored to you. A traditional mentor focuses on...
Lotus Blossom Tool Tips

Lotus Blossom Tool Tips

The Lotus Blossom ideation tool is one of the most popular in the toolkit, and it’s also one of the simplest. This is a great way to help a team quickly come up with a large quantity of high quality ideas, in a format that is structured, binned, and categorized....
The Double Diamond

The Double Diamond

The double diamond is a well-known visual map of the design process starting with the challenge at hand and ending with a final solution. The process pairs divergent thinking (where the participants come up with many ideas) with convergent thinking (narrowing the...
Flip The Script: PersNOna

Flip The Script: PersNOna

Persona is a tool we use to describe a semi-fictional ideal customer or user of your product or service. The tool lives under “Understand User” category and serves as a vital way to understand or empathize with their perspective, opinion, or point of view. Personas...