Why Journey Map Is My Favorite

Why Journey Map Is My Favorite

Choosing the right tool for your specific situation is an important first step, because trying to use the wrong tool can be frustrating and wastes time. One tool I find useful in a wide range of situations is the Journey Map, so this week’s blog post takes a look at...
INTERVIEW: Jessica Yu

INTERVIEW: Jessica Yu

This month I sat down with Jessica Yu whose last name I sometimes interchange with Bourne or Wick. As a modern-day renaissance woman, once she learns to fly a helicopter, she’ll be one of my first picks for an apocalypse survival squad. Without her, ITK would have...
Customizing Tools

Customizing Tools

Our previous blog post looked at the Rose, Bud, Thorn canvas, one of the most popular tools in the kit. This week’s post continues on that theme, but with a bit of a twist. A few months back one of our ITK facilitators received an interesting request from a potential...